Privacy Policy

Last updated: January 2025

atoship ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify application.

Information We Collect

When you install and use our app, we may collect:

• Store Information: Your Shopify store name and domain
• Order Data: Order details including shipping addresses, for the purpose of creating shipping labels
• Contact Information: Email address associated with your Shopify account
• Shipping Configuration: Your preferred shipping settings and sender address

How We Use Your Information

We use the collected information to:

• Generate shipping labels for your orders
• Provide shipping rate comparisons from multiple carriers
• Track shipments and provide delivery updates
• Improve our services and user experience
• Communicate with you about your account and our services

Data Storage and Security

We implement industry-standard security measures to protect your data. Your information is stored securely and is only accessible to authorized personnel. We use encryption for data transmission and at rest.

Data Sharing

We may share your information with:

• Shipping Carriers: USPS, UPS, FedEx, and DHL to create shipping labels and track packages
• Service Providers: Third-party services that help us operate our application

We do not sell your personal information to third parties.

Data Retention

We retain your data for as long as your app is installed. When you uninstall the app, we delete all your data within 30 days, except where we are required to retain it by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of your personal data
• Request deletion of your personal data
• Uninstall the app at any time

GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. You may exercise your rights under GDPR by contacting us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@atoship.com